I was in a bit
of a mystery about why my patients were not getting
onto long term programs of care. I had my
suspicions, but decided not to “wing it” and hired
Insight Services, to do a patient survey to find out
what was going on.
They worked with me to get the questions right so
that we could get the information I needed. Once the
project was completed, they presented the data to me
in a very professional manner and I had my answers.
It was easy (on me) and painless to get the data.
It resolved my “unknowing.”
Not only that, but it’s a heck of a lot of fun!
My Best,
Charlene Thorburn R.N., D.C., D.A.B.C.O.
Thorburn Chiropractic and Wellness Center
This is a letter
of recommendation for Insight Services. They
conducted a large study for my company in which my
previous clients were surveyed.
I was able to determine the quality of my service as
well as my customer satisfaction. This allowed us to
focus on what things needed to be improved and to
strengthen the things we were doing right. I also
obtained data on marketing buttons that I could then
use in my promotion.
I highly recommend Insight. They did a great job for
me.
Bob Nastasi
A to B Home Loans
This was the
first I had contracted out a survey. I had thought
it was "too expensive" with no tangible results and
was probably something "big" companies should do.
Well, thanks to Insight, I have reversed that
thought. The results of the survey were immediate
and far reaching. We were able to handle past upsets
with customers and the company experienced a 20%
increase in revenue that first week.
Small companies need to know how their clients
perceive them and it's easier when they can talk to
an independent party. I highly recommend Insight for
their survey ability and skill in getting the
answers. They are truly professional and get
results.
Onward and Upward,
June Tongish, Owner
Surface Tech, SLC, UT
Ability School
of Utah
To Whom it May Concern,
Insight Services has done and excellent job for us
when we needed market research. They were prompt,
professional, perceptive and easy to communicate
with regarding our projects. We are extremely
satisfied with the projects completed for us.
I would highly
recommend them for any market research needs a
business may have. We have been particularly
appreciative of their communication skills and
understanding our specific needs which have made our
projects go smoothly and quickly.
Sincerely,
Dawn Gordan
Executive Director